Privacy Policy

We have put together this privacy policy to serve those who are concerned with the use of their “PII” (Personally Identifiable Information). Personally Identifiable Information, as used in information security and privacy law of the United States, is information that can be used to identify, contact or locate a particular person, or to identify an individual in context. Please thoroughly read this privacy policy to obtain a comprehensive understanding of how Service Magic USA, Inc. collects, uses, protects and handles Personally Identifiable Information in accordance with this website.

What personal information do we collect from the people that visit our website?

When registering on our website. you will be asked to enter your name, mailing address, email address and phone number. When subscribing to one of our Service Agreements, you will be asked to enter your credit card information.

When do we collect information?

We collect this information from you at the time that you fill out the forms to register for our website and when you subscribe to a Service Agreement.

How do we use your information?

We may use the information we collect from you when you register and subscribe in the following ways:

  • To process your transactions.
  • To allow us to service you in response to your claims as a customer.
  • To send periodic emails regarding the status of your subscriptions, claims and account.

How do we protect visitor information?

Our website is examined thoroughly on a regular basis for security holes and known vulnerabilities to make our visitors as safe as possible.

We use standard Malware Scanning, and have a dedicated team that regularly inspects and updates the website.

All personal information is contained within secure networks that can only be accessed by users with special access rights to such systems. There is a limited number of these users and they are required to keep the information confidential. Additionally, our website features SSL (Secure Socket Layer) technology that encrypts all sensitive data (such as credit information) prior to processing.

A gateway provider processes all transactions to ensure that no sensitive data is stored or processed on our servers.

Do we use ‘cookies’?

If you choose to disable cookies in your browser, there is a chance that a number of features will be disabled and prevent some of our services from functioning properly. This may adversely affect your site experience, but you will still be able to sign up for our service plans.

We do not use cookies for any tracking purposes, and you may elect to have your computer warn you each time a cookie is being sent. Conversely, you can choose to turn off cookies altogether. This can be accomplished by changing the settings on your internet browser. Since browsers vary, it is advised that you consult your browser’s Help menu to learn the correct way to modify your cookie preferences.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via in-site notification

• Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at: info@servicemagicusa.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Service Magic USA, Inc.
1601 Elm St. Floor 33
Dallas, TX 75201
info@servicemagicusa.com
1-888-706-8006

Last Edited on 24 January 2018

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